FAQS: Your appointment

How do I get referred?

If you feel you are suffering with a problem that The Reflux Clinic can help with, it is generally advisable to see your GP in the first instance. Your GP can then refer directly to us and most insurance companies do require a GP referral for reimbursement.

The referral letter can be posted or emailed by your GP prior to your appointment, or you can bring it with you to your appointment.

Mr Harris is happy to see you without a referral letter, but it would be advisable to contact his secretary Roisin  (028 95044552) beforehand to ensure he is the most appropriate specialist to treat you.

How do I make an appointment or make an enquiry about treatment?

Insured patients:

You should seek authorisation from your insurer first and they will advise in which clinics you can be seen in. Then call the clinic directly to request to see Mr Andrew Harris.


Self payer:

Call you choice of clinic on the number below and ask for an appointment with Mr Andrew Harris


The Ulster Independent Clinic

028 9066 1212


Kingsbridge Private Hospital

028 906 67878


What will happen at my consultation?

Mr Harris will take a detailed history asking about your symptoms and relevant past medical history and current medications. He may request permission to view your electronic health care record to clarify information on existing conditions, results of blood tests and previous scans.


He will then examine you before suggesting potential diagnoses and any additional investigations/tests that may be required.


If surgery is a potential treatment option  he will outline the specifics of the surgery, the expected recovery period and ensure that you understand the risks, side effects and likely outcome of the surgery.

 

How quickly can additional test and investigations be carried out?

Most tests and investigations can be performed the same day, but occassionally you may have to attend a couple of days later. For example certain tests and scans are only accurate after a period of fasting.

FAQS: About Surgery

What if I need surgery?

Mr Harris will discuss and arrange a mutually convenient time with you. If you are insured you will require authorisation from your insurer first to ensure you do not accrue any unexpected costs. 

A representative from  the hospitals booking office will contact you to confirm a suitable time and date for the surgery.

Mosts operations, with the exception of minor local anaesthetic procedures, will require you to attend for a pre-operative assessment appointment. This will be performed by a nurse/doctor, who will take any relevant blood tests, arrange heart tracings and any other work up that is needed for your surgery.

What is the OPCS (or procedure) code that my insurance company have asked me to obtain?

Every operation or procedure has a specific OPCS code. Occasionally your treatment may have more than code. 

Mr Harris will inform you of the relevant code for your surgery. If you hold health insurance you will need to inform your insurer of this code to obtain authorisation for your surgery. 

Who will perform my operation?

Your operation will be performed by Mr Andrew Harris. He works with an experienced team which includes anaesthetists, surgical assistants,  theatre nurses and practitioners.

How long will I have to stay in hospital?

This will depend on the specific surgery you are having. Length of stay for some common operations:


  • Laparoscopic Cholecystectomy (Keyhole gallbladder removal) - day case or max 1 night
  • Open or Laparoscopic Hernia Surgery - day case or max 1 night
  • Laparoscopic Gastric Bypass (for weight loss) - Min 48hrs unto 72hrs
  • Laparoscopic Sleeve Gastrectomy - 48hrs
  • Upper GI Endoscopy - 30mins to 1hr post procedure if sedation given.

What is the recovery period?

This will depend on the specific surgery you are having and your individual circumstance. Mr Harris will give you individual advice based on your own unique circumstances.

What happens if things go wrong?

No surgery is risk free and occasionally adverse events do occur. If you feel you have suffered an adverse event please don't hesitate to speak directly to Mr Harris in the first instance. If you have left the hospital please contact his secretary Roisin on 02895044552 who will arrange for Mr Harris to call you back promptly.


Alternatively you can speak with the Matron in charge of the hospital.